The lowerkeyboard portion has its own separate battery, and replacing that requires additional instructions. Use these tips to fix bad surface book battery life as soon as you can. Battery issues strike surface users once again, with new. The detach key has a flashing green light if the screen and keyboard are not connected properly. First, when sleeping, my surface book would drain large amounts while. Surface pro 4 and surface book sleep battery drain could be. How to fix the surface pro 3 s short battery life problem. Another user reports a similar issue on the surface book 2. Microsoft claims the surface book 2 battery can be replaced by microsoft authorized service providers. You may have a problem with your battery or with windows. Well i have had a surface book since november 2016 the original nonperformance model with dgpu and i7 after 1. If there isnt a big change while your macbook pro is asleep, youre probably okay, and your battery life will return to normal when your usage returns to normal after the novelty wears off. Battery issues strike surface users once again, with new surface pro. The second issue appears to be related to its unimpressive battery life.
Microsofts surface book 2 has a power problem that causes it to drain the battery even when plugged in, when playing 3d games on certain settings, pcworld has confirmed. I am getting about 5 hours with windows hello turned off was actually never installed. The surface books battery life reflects its focus on being a laptop first, tablet second. If true, its a miracle in the ongoing surface battery debacle. If youre having problems charging your surface book, make sure the screen is fully attached to the keyboard. Surface and windows start but youre having trouble charging your surface. I have used several tools including powercfg options etc and noticed two main problems. Without them, expect to carry your surface books charger with you everywhere you go. You may have a problem with your battery or with windows recognizing your battery if you experience the following issues. As for the vanishing gpu issue, this one was actually caused by the windows 10 may 2019 update, and led to the upgrade being blocked on surface book 2. Microsoft confirms surface book 2s power problem the verge. To my surprise, the battery only lasted for about 5 hours which is a huge let down because one of the major reasons i got it was for the portability factor and the battery life. Microsoft previously reported battery life based on.
Surface pro 4 and surface book 2 users have reported battery drain issues. Surface book 2 gets fixes for performancecrippling cpu. My battery used to last at least 12 hours during normal work, now it lasts less than 56 hours with battery saver and low brightness. Traveling home from vegas used surface book for just under 3 hours and has 62% battery left at about 60% brightness and wifi onconnected. Jun 05, 2018 the 15inch surface book 2 has a real problem with its power supply. Sadly, it also struggles with a maddening battery drain issue during intense loads or when gaming, even while plugged in. Microsofts 15inch surface book 2 laptop suffers from battery drain during heavy gaming or gpu usage, a problem the verge first identified. Nov 29, 2017 use these tips to fix bad surface book battery life as soon as you can. How to fix macbook pro battery life problems imore. Surface pro 3 users who have reported awful battery life since may finally got a solution, as microsoft released an update for the detachable pc.
While the surface book 2 performs well, and you might be willing to simply wait for the battery to recharge, theres another problem. The culprit behind this issue is the surface pro 4s processor which is also the processor of the surface book and numerous other nonmicrosoft devices. Surface pro 4 and surface book 2 users reporting battery issues. On october 17, 2017, microsoft revealed the successor to the surface book, the surface book 2, 10 which was itself replaced by the surface book 3 in may 2020.
Bulging battery in surface book, how to handle replacement. Yes, it was helped by a larger battery, but it was still a very impressive result. Aug 21, 2019 users are reporting that their older surface pro models are no longer living up to their initial battery life expectations. So i have been working hard trying many different things in order to fix my horrible battery life. For my surface book i716gb512gb my battery life is totally dependent on where i keep my screen brightness. People are of the opinion that it is barely worth the money. Aug 30, 2016 surface pro 3 users who have reported awful battery life since may finally got a solution, as microsoft released an update for the detachable pc yesterday august 29 that aims to fix the problem. Users on reddit are also reporting that microsoft has managed to address the battery issues with surface pro 6 and others.
The users of a surface book 2 are also struggling with issue, as you can see from this ms answers forum post. How to troubleshoot surface battery drain issues love my surface. Microsoft has finally resolved surface pro battery issues. Microsoft explains why surface book 2 discharges battery even. Nov 21, 2017 microsoft has confirmed that there are issues with the surface book 2 that can cause it to still drain the battery even when connected to power using the adapter that comes in the box. The original surface book was a novel idea that was in need of some polishing. Second, when using the surface book, my battery life was only around 56 hours. I recently switched from a macbook air 11 20 to the new surface book base specs. A surface pro 4 or surface book would be put into sleep mode but its battery would keep on draining as though it was in use. May 09, 2020 so, note down how much battery life you have left. Surface book is distinguished from other surface devices primarily by its fullsized, detachable keyboard, which uses a dynamic fulcrum hinge that expands when it is opened. Testing consisted of full battery discharge during video playback.
The keyboard dock and tablet have individual batteries that offer radically different lives. In the windows system, there is a great power management tool that allows you to learn more about your battery information and. Surface pro 3 users who have reported awful battery life since may finally got a solution, as microsoft released an update for the detachable pc yesterday august 29 that aims to fix the problem. Microsoft issues fixes for surface pro 3 wifi, battery life. If it still wont charge, remove the screen and clean the connectors. Microsoft responds to surface pro battery life, storage. May 05, 2017 the surface books battery life reflects its focus on being a laptop first, tablet second. Twitter user jason falter states that he gets under two hours of battery life following updating his device to windows 10 version 1903. For my surface book i7 16gb512gb my battery life is totally dependent on where i keep my screen brightness. The surface book is a 2in1 pc designed and produced by microsoft, part of the companys surface line of personal computing devices. Look, i know this is really simplistic but, if you havent done a full shutdown and restart, do one. Dec 04, 2015 the standby battery life is an issue we are working on and have been working on, a microsoft surface engineering team program manager identified only asjoe explains in the. Germanit seems that owners of microsofts surface tablet pcs are still plagued by battery problems.
Battery limit option is a uefi setting that changes how the surface device battery is charged and may prolong its longevity. Microsoft surface book battery replacement ifixit repair. The keyboard contains a second battery, a number of ports and an optional discrete. Microsoft responds to surface pro battery life, storage concerns. Now the power button doesnt work as well, as i have to detach and re attach the screen for the power button to work again. Ultimate tips to max out microsoft surface battery life.
Microsoft phone support says its due to my misuse and want me to pay. Even though microsoft is touting it as the most powerful surface device yet, the surface book 2 suffers from a power issue that drains its battery even when connected to power supply. At least three of the software giants updates address power consumption issues, but another wifi update is planned next week. Microsoft says its fix for surface book, surface pro 4. Nov 22, 2017 even though microsoft is touting it as the most powerful surface device yet, the surface book 2 suffers from a power issue that drains its battery even when connected to power supply. How to fix the surface pro 3s short battery life problem. In once instance, a user said their surface laptop 2s battery fell 20% after.
If my screen is at 100% brightness my battery life is only 4 to 5 hours. The refreshed surface book has very few flaws, with a wellcrafted chassis, comfortable keyboard, vibrant screen, fast performance and even longer battery life than on last years model. When i updated to creators update my battery also started to drain like crazy. One of the big issues currently faced by a select number of surface pro 4 owners and in some cases, the surface book is the battery drain when the device is sleeping or in standby mode. The air did of course fare better on os x 78 hours but i would find myself in remote desktop all day long as i generally use windows exclusively these days for development.
Barb bowman notes in the above tweet that microsoft has so far successfully ignored the battery drain issue with surface pro 4. Are there battery problems with surface book 2 and pro 56. My reasoning was to extend my battery life while on the move, as the air was only netting me around 6 hours on windows. Feb 17, 2016 surface book base firmware driver update v1. Personally, ive reset my surface book twice, most recently about a week ago. Use the surface book power slider to manage performance.
First, when sleeping, my surface book would drain large amounts while asleep. Microsoft previously reported battery life based on the video playback. How to fix bad surface book battery life gotta be mobile. Nov 17, 2017 microsofts surface book 2 has a power problem that causes it to drain the battery even when plugged in, when playing 3d games on certain settings, pcworld has confirmed. Battery life on the surface book is both pretty good and surprisingly disappointing. Surface book 2 performance, battery and conclusion.
The surface book 2 is sleek, svelte, and damn powerful. Microsoft investigating surface battery drain issues tom. Microsoft explains why surface book 2 discharges battery. For the surface pro 4 and surface book, the update carries microsofts latest efforts to chip away at the models batterylife challenges and deliver a fivestar instead of a threestar experience. Battery report allows you to learn more about your surface s battery information and usage history. Microsoft has responded to the issue and is currently investigating the issue. Microsofts surface book 2 has a power problem pcworld. The standby battery life is an issue we are working on and have been working on, a microsoft surface engineering team program manager identified only asjoe explains in the.
This setting is recommended in cases in which the device is continuously connected to power, for example when devices are integrated into kiosk solutions. Surface pro 4 and surface book 2 users reporting battery. Microsoft has confirmed that there are issues with the surface book 2 that can cause it to still drain the battery even when connected to power using the adapter that comes in the box. I take my own advice and the surface book only hibernates with cs disabled.
If my screen is at 75% brightness, where i like to keep it, i can get about 7 to 8 hours. Does the 15inch surface book 2 really have batterydrain. Surface book 2 battery microsoft quotes the surface book 2 as offering an impressive 16 hours of video playback from a single charge when docked. Use this guide to replace the battery in the screen portion of the surface book. The problem is not necessarily the drain during sleep, but the overall battery life. Microsofts surface book 2 has been on the market for a few weeks now, letting potential issues and limitations be discovered. To switch to a different power mode, select the battery icon in the windows taskbar. Sep 20, 2019 choose a power mode for the best battery life and performance. Oct 06, 2016 for the surface pro 4 and surface book, the update carries microsofts latest efforts to chip away at the models battery life challenges and deliver a fivestar instead of a threestar experience. When you come back, note down how much battery life you have left again.
Testing conducted by microsoft in october 2017 using preproduction intel core i5, 256gb, 8 gb ram device. One thing you will need to do is make sure windows 10s power settings are set to maximum performance, as for some reason microsoft has set them to best battery life even when the surface book 2. Mar 10, 2018 a surface pro 4 or surface book would be put into sleep mode but its battery would keep on draining as though it was in use. Microsoft investigating surface battery drain issues toms guide. Surface laptop 2 and surface pro 4 owners have taken to social media to complain about rapidly draining batteries.
While microsoft has promised 12 hours of continual usage. Read on for more information and how to generate and access the report. Surface battery wont charge or surface wont run on battery. Surface book 2 gets fixes for performancecrippling cpu and. Hi all, i am still suffering from extreme battery problems on my surface book i7, dgpu. In another, a microsoft answer forum user claimed their sixmonthold surface laptop 2 loses 25% of its charge overnight when its turned off. Battery life and charge time the microsoft surface book. Surface pro 4 and surface book sleep battery drain could. Im having also new problems with battery life as well as power button since last update. Battery report allows you to learn more about your surfaces battery information and usage history. Batteries have a limited lifespan, and every discharge and. In the windows system, there is a great power management tool that allows you to learn more about your battery information and behaviour over time.
May 15, 2020 surface book 2 battery microsoft quotes the surface book 2 as offering an impressive 16 hours of video playback from a single charge when docked. Worried about battery aging windows central forums. Oct 14, 2019 as for the vanishing gpu issue, this one was actually caused by the windows 10 may 2019 update, and led to the upgrade being blocked on surface book 2 devices, which have discrete graphics. Aug 29, 2019 surface laptop 2 and surface pro 4 owners have taken to social media to complain about rapidly draining batteries. If youre having problems charging your surface book, make sure the screen is. Surface book battery issues microsoft surface forums. The battery in this device is not user replaceable and should only be replaced by microsoft or a microsoft authorized service provider. Microsoft has in fact already released a firmware update around a month ago to help with the issue, with surface firmware 14. Thankfully, there is a workaround you can try to mitigate this problem. Microsoft investigating surface battery drain issues toms. Owners complain of surface pro 7 poor battery life. I wont detail the issue here, because i already covered it in another story. Dec 28, 2017 while the surface book 2 performs well, and you might be willing to simply wait for the battery to recharge, theres another problem.
Today, the microsoft surface team, including panos panay, a corporate vice president at microsoft, stopped by reddit for an ask. Dec 01, 2017 microsofts surface book 2 has been on the market for a few weeks now, letting potential issues and limitations be discovered. How to fix surface book 2 battery drain while gaming or in. On october 26, 2016, microsoft announced an updated surface book with a new nvidia geforce gtx 965m gpu and additional battery life over the original model. Users are reporting that their older surface pro models are no longer living up to their initial battery life expectations. Surface users are of course not new to battery life issues. On some surface models you can select a power mode, which affects how much battery life and the performance you can get from your surface. Choose a power mode for the best battery life and performance. Battery limit setting surface surface microsoft docs. The 15inch surface book 2 has a real problem with its power supply. Nov 18, 2019 to my surprise, the battery only lasted for about 5 hours which is a huge let down because one of the major reasons i got it was for the portability factor and the battery life. With the book 2, microsoft simply refused to do that polishing, resulting in a. The culprit behind this issue is the surface pro 4s processor which is also the processor of the surface book and numerous other nonmicrosoft devices the intel skylake chipset.